ACCC Education Video
Create a video that clearly describes the consumer guarantee basics for a consumer audience. The video should educate consumers about their rights and how to use them.
Consumers want to know what their rights are and how to use them. This means they need to be made aware of their rights in a practical, informative and engaging way.
We created a film full of faults that informs Australian consumers what rights they are entitled to when a product or service fails to meet their Consumer Guarantees. To increase engagement, we asked viewers to spot the six faults in the video.